The management of ESBI srl promotes a culture of Quality by dedicating adequate resources in terms of finances, time, and awareness to maintain and improve customer satisfaction and to focus on the stakeholders involved in the company’s activities, who may be affected by both the positive and negative impacts of the work carried out.
This approach requires ESBI srl to foster a proactive attitude, collaboration, commitment, and accountability in achieving established goals.
Therefore, ESBI srl works effectively to raise awareness of the importance of each role and its objectives, ensuring that the culture of quality adds value for both its own employees and external stakeholders such as suppliers and collaborators and fosters the development of their respective skills.
The QUALITY and CONTINUOUS IMPROVEMENT process also emphasizes compliance with applicable laws and regulations, as well as respect for individuals, stakeholders, and the environment, which may be affected both positively and negatively by the activities carried out.
IPC-A-610 certification is further proof of our ongoing commitment to significantly enhancing the excellence of our manufacturing processes and quality control over in-house production.
The general and specific objectives (and the resulting actions and allocation of technical, organizational, procedural, and financial resources) related to roles, processes, market demands, customer needs, and regulatory requirements are reviewed, measured, and established annually during the management review.
ESBI srl’s policy and objectives are communicated and disseminated both within and outside the organization, so that they serve as a guarantee and point of reference for customers and suppliers alike.
